Complaint Review: Bass Pro Shops

You should take your money elsewhere. They have fake sales, deceptively overcharge you, and then leave you no recourse, hiding behind predatory store policies and hidden signs. Their practices amount to scams.

I bought something there that was supposedly on sale for $17, so it was quite a surprise when I found the exact same product at another store the same day selling for $9 at regular price. I went back to bass pro shops to return the item.

I was told that on this particular item, there were no returns or exchanges. The woman at the service desk told me there were signs posted in the area indicating that all sales were final. The woman was being incredibly rude, so I asked to see these signs. After searching for several minutes with the help of a stock boy, we finally found a single sign, not in the 2 main aisles where these items are stocked, but above a small display on the other side of the department.

Bass Pro Shops refused to refund my money. And they refused to do a price match.

The service lady was rude. The manager was better trained about smiling and saying there's nothing he can do, it's store policy, but what he was really saying was "Go f*** yourself".

At this point, the money wasn't really the issue. $17 is only a drop in the bucket compared to what I spend on fishing gear each year. Out of the several hundreds if not thousands of dollars I spend on fishing, hunting, and camping gear every year, not a single cent will be spent at this or any other bass pro shop as a result of this incident.

Stay away from these scam artists.