Complaint Review: bath fitter mike murphy

I found a letter dated more than a year ago from the bathfitter finance company say my aunt was declined for her bathroom purchase. she said she didnt sign anything but gave the person her social security and state ID number and he just left. I called the finance company and told them my aunt didnt buy a bathroom but they said she did because they have three signed documents. I asked who was the salesman and they said Mike Murphy. I asked for copies of the documents but they said they would need to speak with my aunt. why would someone do this? Obviouly we will not recomending Bathfiter and may even seek out professional advice.

 saleman Mike Murphy scammed my aunt for her social security and state id number and sent in a fake sale to his company. I don't understand why but this is what apparently happened. She didn't sign one paper but they have three signed papers on file. Why would someone do this to a retire woman?