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  • Report:  #177422

Complaint Review: Battison Auto Group

Battison Auto Group ripoff, incompetent service and repair department Duncan Oklahoma

  • Reported By:
    Marlow Oklahoma
  • Submitted:
    Wed, February 22, 2006
  • Updated:
    Wed, February 22, 2006
  • Battison Auto Group
    Lawton-Duncan
    Duncan, Oklahoma
    U.S.A.
  • Phone:
    580-255-2067
  • Category:

In November, 2005, I called Battison Auto Group to pick up my 1995 1-Ton Dodge Dually with a normally very reliable Cummins Diesel engine. The engine would turn over but would not start. I assume the diesel fuel had gelled due to below freezing outside temperatures.

They had my truck in their shop for more than 3 weeks trying different fuel pumps and other remedies. They informed me that their mechanic, whom they said was a qualified Diesel mechanic, was unable to get the engine to run properly. Finally they just gave up on it.

They offered to return the truck to me in non-running condition, but they wanted me to pay them over $2000.00 in repair expenses. This seemed absurd to me, so I let them assume ownership of the truck and I paid them nothing.

Their incompetence cost me not only a reliable 1-Ton truck, but I also lost my "job" because hauling trailers for a living was my livelihood. Without my truck I became unemployed, and still remain so to this day.

Does anyone know if I have any legal recourse to recover any damages? My total lose is about $15,000 for the truck's value plus my lost income. Any advice will be most appreciated.

Brian
Marlow, Oklahoma
U.S.A.

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