Report: #41604

Complaint Review: BB&T Bank

BB&T Bank rip-off allowed a $249 debit that only had about $6 in it charged insufficient funds & closed the account Durham North Carolina

Reported By:

— Durham North Carolina
Submitted:

Wed, January 15, 2003
Updated:

Sat, February 01, 2003

BB&T Bank

Gregson Street,

Durham, North Carolina

U.S.A.
Phone:

919-687-7200
Category:

Corrupt Companies

*Consumer Suggestion: Solution to Unauthorized Debit

Allowed an unauthorized debit of $249.00 to a student account that only had $6.00 for the past two years. Charged and NSF and closed the account. Other complaints prceeded, but none as serious as this.

Gwynn
Durham, North Carolina
U.S.A.

1 Updates & Rebuttals

Mark

Williamsburg,
Virginia,
U.S.A.

Solution to Unauthorized Debit

#2Consumer Suggestion

Sat, February 01, 2003

You should immediately go to your branch and ask to see a Relationship Banker. Explain your issue and be prepared to give details (date of debit, etc.) Tell them you did not authorize the debit and that you want to file an "Affidavit of Unauthorized ACH". With that, the bank should be able to recoup the funds, offset the overdraft and should refund the charges to. If you TRULY did not authorize the debit, the bank will work with you. I know this from experience with BB&T.

Respond to this Report!