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  • Report:  #486994

Complaint Review: BB&T - Branch Banking & Trust

BB&T - Branch Banking & Trust They took an additionaloverdraft fee of $35.00 out of our account with no reason whatsoever. The charge that came through the account was days ago and had already been taken from our available funds. They take food off the table of hard working americans. Brunswick, Georgia

  • Reported By:
    MAdashell — kingsland Georgia USA
  • Submitted:
    Sat, August 29, 2009
  • Updated:
    Sat, August 29, 2009
  • BB&T - Branch Banking & Trust
    800 Glynn Isle
    Brunswick, Georgia
    United States of America
  • Phone:
  • Category:

We had problems with Bank of America so we changed banks, but what we found was the same old song and dance.  We had a debit transaction get put into our "pending" category last Monday and it has been sitting in there since.

They claim that it depends on the size of the business as to how long it takes for the funds to come out. The problem I see with this is that when the charges are put in this category, they remove the funds from the available balance when the funds have yet to leave the accnt. If I was to walk into the bank and try to withdraw funds, they would only allow me to pull from that available balance.

To me that sounds like they have taken the funds from me when in fact they have not. They run their business on technicalities and it got much worse when the Government stepped in to help them. They (like Bank of America and others) are so large that they can do what they like and nobody will notice.  Well people are starting to notice, and one day there won't be anybody left who will put their money in their bank.

1 Updates & Rebuttals


Robert

Irvine,
California,
U.S.A.

Problems?

#2

Sat, August 29, 2009

The only reason it is in "Pending" is because you attempted to spend the money.  It just didn't pop in there for the heck of it.  Since you spent it that money is UNAVAILABLE to use.  The bank is right.  I am not going to go into it here because it probably will go right over your head, but it can depend on several factors not having to do with the bank as to when the final amount gets submitted by the merchant. 

By the way if you go to any other bank they will do the same thing.  This is why you must keep a register.  When you make a purchase write it down and don't spend more than you have available.  This way it does not matter if it stays in "pending" for 1 hour or 1 month.  You know you have spent the money.

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