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  • Report:  #209369

Complaint Review: BB&T

BB&T FRAUDULENT NSF CHARGES ripoff Matewan WEST VIRGINIA

  • Reported By:
    meador West Virginia
  • Submitted:
    Mon, September 04, 2006
  • Updated:
    Wed, September 13, 2006
  • BB&T
    Matewan, West Virginia
    U.S.A.
  • Phone:
  • Category:

BB&T are collecting NSF fee's even if there is a positive balance in the account. Be sure to review your account balances daily. I encourage you to write a letter to the Office of the Comptroller of Currency and report BB&T's practice of collecting NSF charges.

Dan
Meador, West Virginia
U.S.A.

2 Updates & Rebuttals


Dan

Meador,
West Virginia,
U.S.A.

RE: Robert - Wallingford, Connecticut

#3Consumer Suggestion

Wed, September 13, 2006

Robert: To answer your questions you posted in your REBUTTAL is : YES the funds were AVAILABLE.... and The deposit was made in CASH. After I filed my complaints with the Federal Reserve System, FDIC, and OCC, I recieved a refund of NSF fees from BB&T in the amount of $374.00 and a letter from the local branch stating that the fee's were charged in "BANK ERROR".

So, if anyone has been screwed by BB&T, I urge you to file your complaints. I have listed the names and addresses of the federal agencies below.

Board of Governors of the Federal Reserve System
Division of Consumer and Community Affairs
Mail Stop 801
20th and C Streets NW
Washington, DC 20551

Federal Deposit Insurance Corporation
Consumer Response Center
2345 Grand Boulevard, Suite 100
Kansas City, MO 64108

Office of the Comptroller of the Currency
Customer Assistance Unit
1301 McKinney Street, Suite 3450
Houston, TX 77010
(800) 613-6743


Robert

Wallingford,
Connecticut,
U.S.A.

Yes, but...

#3Consumer Suggestion

Tue, September 05, 2006

were the funds available to draw on?

Were the deposits check or cash?

It might be a matter of funds availability. Look through your account terms and condition for your banks funds availability policies.

Also don't rely on ATM or online balance information. It's inaccurate. Maintain an account register for accurate balance information.

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