Complaint Review: BBG Communications

Increasing customer satisfaction one hotel room at a time, or so says the bbgcommunications website.  But what do the numbers say?

Google searches  --

BBG phone scam:  800,000 hits

BBG phone fraud:  1,500,000 hits

BBG phone outrageous:  330,000 hits

businesses the size of BBG in San Diego Better Business Bureau data bank:  8

complaints against BBG in past 36 months:  521 (rating = F)

total complaints against all other 7 businesses in past 36 months:  0

BBG controlled phones in hotel rooms:  2,250,000

BBG controlled phones in airports and other public locations:  350,000

minutes of calls handled by BBG every month:  300,000,000

(source of three numbers above:  BBG Global AG website)

overcharge per minute:  at least $10

thus, overcharges per month:  at least $3 billion per month.  $3 BILLION!!!  PER MONTH!!!  And BBG has been scamming for at least five years.  Give BBG the benefit the doubt and assume that it's taken five years for BBG to steadily get its operation up to speed.  Then BBG has fleeced only about $100 billion from unsuspecting travelers.

While $3 billion per month is an astounding figure, it requires just an average of $40 in overcharges per phone per day if you control 2,600,000 phones.  Its really not so hard to make a dishonest $3 billion per month (or if you prefer, $100 million per day, or $1000 per second).  Just do whatever it takes to acquire a huge world worldwide monopoly on credit card billing for airport and hotel phones and gouge the living daylights out of each of millions of unsuspecting travelers.  The credit card companies and hotels will be on your side, since they get a nice cut of the action.  

BBG can (and does) call itself a telecommunications company when in fact its business is just grossly overbilling credit cards.  BBG can (and does) lie about its business location in order to maximize confusion for anyone who tries to hold them accountable for their behavior.  BBG can (and does) try to hide under more than a dozen names, including International Satellite Communications, BBG Global AG, BBG London, BBG Luxemburg, Faircall (!), and NTCS, to name just a few.

But BBG cant hide from its more than 1,000 victims who have permanently documented their righteous fury on the Internet.  (These among the millions BBG has so shamelessly and abusively deceived and cheated.)  And it cant hide from the class action lawsuit against BBG Communications filed in California Southern District Federal Court on November 12, 2010.  To read about this lawsuit, do a Google search with words: bbg investigative class action.  It's time for us to get all of our $100 billion back.