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  • Report:  #829527

Complaint Review: BBG Communications

BBG Communications I made two 10 minute phone calls to Australia as my flight had been cancelled. I used my credit card, and this cost me $130! I was never quoted the rates and the rates are outrageous. Frankfurt, Other

  • Reported By:
    Anonymous — West Pennant Hills Other Australia
  • Submitted:
    Fri, January 27, 2012
  • Updated:
    Fri, January 27, 2012
  • BBG Communications
    1658 Gailes Boulevard, San Diego, CA, 92154
    Frankfurt, Select State/Province
    United States of America
  • Phone:
    +49 180
  • Web:
  • Category:

On the 01.01.12 at Frankfurt airport, I had to make two ten minute phone calls to Australia using my credit card. I had no euros at this time. A few days later, my credit card with 2 x $65 Aus amounts.

These rates are outrageous. They were not quoted to me, nor did I accept them.

Frankfurt airport also has a responsibility to protect its clients. The phone boxes should not be at an international hub such as this.

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