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BBU Interservices Stole money from checking account Silver Springs, Nevada
I also had an unauthorized check appear in my account made out to BBU Interservices. This first appeared last Thursday, February 3 2011. I had just paid my mortgage to Cenlar online the previous day. This check was for $29.95 had wrong address, out of sequence check number and no signature. I immediately called my bank and informed them that I had no idea what this check was for. I did an internet search for BBU and noticed all the reports on this website, so I copied some of the reports and made copies of the check and took them to the bank. They realized that it was a scam immediately and put a stop payment on the check. They also advised me to close the bank account and open a new one. This was reccomended because they said even if I stop payment on the check, BBU could just reenter a different amount and try to run the check through again.I opened a new checking account and closed the one that the check had been written on. I then went on advice of the bank to the local Sherriff's office and filed a report. I also called the toll free # on the check. The first call I made was about 7:20 in the morning on Friday. A woman answered the phone and said "Customer Service". I told her about the situation with the check. She put me on hold and no one ever picked up the phone. I tried calling again all throughout the day and always got a voice mail message. Finally about 5:00 p.m., a man answered the phone and said " Billing Assistance". After I told him why I was calling, he gave me the same story about BBU. He said it was an adult website and that all they did was bill for that company. I asked him where his company was located and he refused to tell me, saying it was a privacy issue and he couldn't release that information. I informed him that I had contacted the local sherriff's office and that they would be contacting him. He then hung up on me. I also called Cenlar and reported what had happened and told them they should be looking into whether or not their computers had been hacked. They acted as if it was not their problem and said they didn't believe it came from them.
I believe the only way Cenlar is going to act on this is if everyone calls or emails until they post some sort of warning on their website advising people of this scam. I will be emailing them today.
I also wonder if Bank Of America can't be forced to look into this account the checks are being deposited into and why they are continuing to allow this account to deposit fraudulent checks. There should be some way to track this account down, the # is on the back of the checks!! I tried calling BOA a couple of times, but spent so much time on hold, I gave up. Anyone else have any luck with them? I did however get my bank to refund my money, but the aggravation and time I had to put up with getting everything changed has made me want to nail these crooks. An investigator with our local sherriff's department is looking into the matter, but I doubt he will be able to do anything since this is so widespread. The president of my bank suggested contacting a DA and see if they would get involved so that is my next step. Will continue to update here if I hear anything else.