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I purchased a gift in March 2012 for my Mom. A single video. I ended up with a subscription to a service that provided no records, no communications, no services, no products, just a monthly hit to my credit card. I feel this is both criminal and deciptful. I see that they have had complaints form others, and frankly they charged me double. I have been billed 19.95 monthly since April of 2012. I have asked that they cancel the account and refund my money since I hgave received zero from them They say they will refund six months, but this acknowedges that they know what they are doing. Purposly ripping people off. How can I help fix this and put them out of business?