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  • Report:  #903951

Complaint Review: BBV*HotMovieSale.com

BBV*HotMovieSale.com BBV*BestRebateBuy.com This company has been billing my credit card $9.95 on several occassions ($49.75). When I called them they wanted to know everything about me. Internet, Florida

  • Reported By:
    Cliff — Morrow Georgia United States of America
  • Submitted:
    Thu, June 28, 2012
  • Updated:
    Wed, July 11, 2012
  • BBV*HotMovieSale.com
    P.O. Box 810365
    Internet, Florida
    United States of America
  • Phone:
    866-566-8437
  • Category:

This company has been charging my credit card $9.95 for three months sometimes twice in 15 days. When I call, they want information on you but will never answer any questions you ask them until you give them the life story of yourself. I have never given them the permission to charge my credit for nothing.

1 Updates & Rebuttals


BBV Support Team

Boca Raton,
Florida,
United States of America

HotMovieSale.com membership

#2UPDATE Employee

Wed, July 11, 2012

Hello, I'm Jack from the HotMovieSale Support team.

We take all comments about our products and services very seriously.

Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

To contact us, please visit http://www.hotmoviesale.com/support/

We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.hotmoviesale.com/store/testimonials.aspx

Sincerely,
HotMovieSale.com

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