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  • Report:  #1039710

Complaint Review: bbv hotmoviesale

bbv hotmoviesale paid for dvd and never recieved it, and was charged for another item, I didnt order unknown, Internet

  • Reported By:
    wl1987 — mt. dora Florida
  • Submitted:
    Mon, April 01, 2013
  • Updated:
    Tue, April 16, 2013
  • bbv hotmoviesale
    Internet
    United States of America
  • Phone:
  • Category:

I ordered a movie from them orginally "Aladdin" through paypal PAYPAL *JPARK3035 03-06 402-935-7733 CA 0051 BB&T CHECK CARD PURCHASE and never recieved it, on 3/7/13. I checked my back account today and noticed I was charged again BBV*HOTMOVIESALE.C 03-28 866-5668437 FL 0051 BB&T CHECK CARD RECURRING PYMT -$9.95 on 3/29/13.

Whitney Scott





1 Updates & Rebuttals


BBV Support Team

Boca Raton,
Florida,

HotMovieSale.com charges

#2UPDATE Employee

Tue, April 16, 2013

Hello, I'm Jack from the HotMovieSale Support team.

We take all comments about our products and services very seriously.

Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

To contact us, please visit http://www.hotmoviesale.com/support/

We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.hotmoviesale.com/store/testimonials.aspx

Sincerely,
HotMovieSale.com

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