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  • Report:  #368974

Complaint Review: Beach Buffers

Beach Buffers Car Wash & Detail, Beach Buffers They will reak your car and not step up to repairing it. Myrtle Beach South Carolina

  • Reported By:
    Conway South Carolina
  • Submitted:
    Tue, September 02, 2008
  • Updated:
    Fri, December 20, 2013
  • Beach Buffers
    3660 Renee Drive
    Myrtle Beach, South Carolina
    U.S.A.
  • Phone:
    843-236-9274
  • Category:

Not only are these owners rude and condescending they broke my car on two occassions!!!!!. First it was the antenna that the temp working there told me at a later date the owner knew about it and told the employees drying the car not to say anything.

The second time was the rear window and when I politely said " no problem I'll bring it to the delaer and send you the bill for the warranty deductable" the onwer FREAKED OUT...yelling and screaming at me.
You do not want to be treated klike garbage and they will break your car and skimp on services.
BUYER BEWARE

Car wash burned
Conway, South Carolina
U.S.A.

2 Updates & Rebuttals


Car wash burned

Conway,
South Carolina,

City official

#3Author of original report

Fri, December 20, 2013

I told a city official about this scam wash and so she goes there AND THE SAME THING HAPPENED.

LMAO


Ken

North Myrtle Beach,
South Carolina,
U.S.A.

LET'S SET THE RECORD STRAIGHT DAN

#3REBUTTAL Owner of company

Sat, October 11, 2008

We are not rude nor condescending and we did not break your car on any occasion.
First, we have no temporary (temps) employees working at our company. All employees are full time employees of our company. Secondly, pertaining to antennas, we only remove the OnStar antenna mast from customers' rear windows since they are factory installed and are only glued onto the rear window. We then install it back after the wash process. There is nothing to break. It screws on and off. You did leave with your antenna mast on your vehicle; it wasn't broken.

Regarding the rear window, we lowered the window in order to put the vehicle on the track. This is a normal car wash procedure. When the electric window did not go back up, we came inside the building to let you know. You then came outside and said we broke it and that you would send us a bill for the $100 deductible from your extended warranty. Car windows are meant to be put up and down on a regular basis. We are not resposible for the regulator or motor not working properly. Older vehicles tend to develop problems and that's why people have extended warranties, like yourself.

Beach Buffers Car Wash
Myrtle Beach, SC
www.beachbufferscarwash.com

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