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  • Report:  #469031

Complaint Review: Beach Ready LLC - Tri Slim 365

Beach Ready, LLC - Tri Slim 365 has been sending products I do not want and charging my account for them, despite all attempts to cancel. Las Vegas Nevada

  • Reported By:
    Wilkesboro North Carolina
  • Submitted:
    Mon, July 13, 2009
  • Updated:
    Tue, April 13, 2010

At the end of March of this year I ordered a "trial sample" from this company and gave them my charge card number (hard lesson learned).

Products I never wanted continued to arrive and be charged. I called in April and told them I wanted the account closed immediately and a refund for the items sent in April. They assured me the account was closed but that "it was probably already too late for a refund."

Several more products arrived in June, charged to my account. I called today; they "have no record" of my previous call but again, "assured" me the account was closed, same words as before. This time they think I may due a refund of $24.

What they owe me is currently over $300 and I want it all back.

Nancy
Wilkesboro, North Carolina
U.S.A.

1 Updates & Rebuttals


Trislim

Silver Springs,
Nevada,
U.S.A.

Resolution

#2UPDATE Employee

Tue, April 13, 2010

Dear Nancy,

I looked up your account and all the charges have been credited back, or you disputed them and should have received a refund through your credit card company.  Therefore, there are no further charges on your account.  If you have any other questions or concerns, please let me know.  Thanks,

Glen

TriSlim Corporate Offices

corporate@trislimusa.com

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