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Beach Ready, LLc, Tri SLim FREE samples for the cost of shipping result in $100s of dollars in charges and shipping. Other products from the same company are shipped and charged because they say you approved the order when you "opened" your e-mail - not when you responded to the e-mail but simply by opening it it authorized them to start shipping (without an invoice or notice of total charges) another product. Silver Springs NEVADA
Months ago I agreed to a trial sample of Tri-Slim for the cost of shipping alone. The item was received 2 days prior to the 14 day trial end date (noted in very small print on the bottom of the invoice) I was then charged well over $150 for the product and shipping that I didn't even have a chance to try. I then received another shippment and charge as follow-up and of-course another charge. WHen I called they informed me that I had to cancel within the original 14 days. After several phone calls and returning the product at my expense I received a partial credit.
Last month I received another product - Colo Cure - received without an invoice or other correspondence. Yesterday I received my credit card statment and was charged $49.95 plus $4.95 shipping on April19. TOday I received another shipment - again with no invoice.
I called the 800-859-3858 numberliwsted on my credit crd statement. I was cut off twice before I was able to get any information.
I was told that because I had opened an e-mail that they sent me in March that enrolled me in this trial program for the Colo Cure product. It didn't require that I placed an order - only that I acknowledged it by OPENING the e-mail.
After many angry words today they have agreed to credit me with 50% of the latest charge (that I have not seen yet on my credit card) or I can return the product (again at my expense) and they will give me credit less a restocking fee. The unopened bottle received initially cannot be credited because it is after the 14 day trial period. Who knew that?
However, the sugestion was made that maybe I shouod try to sell the first shipment since they "are good pills."
The customer service rep that I talked to was Justin "Smith" - a convenient and suspicious name. I asked for a phone number for their corporate office and was informed they were not allowed to give ut that information -- at least their employees are doing a good jb of protecting these scoundrels!
I am workig hard at establkishing an internet marketng business and these are the people that spoil the business for everyone tht is trying to work hard and honestly to provide a service.
Stay away from this company and these products and be very careful when you open an e-mail.
Sandy
Red Bud, Illinois
U.S.A.
1 Updates & Rebuttals
Trislim
Silver Springs,Nevada,
U.S.A.
Email request
#2UPDATE Employee
Thu, May 28, 2009
Please send me an email and I will be able to help you with your situation. We do include the terms of the trial in the user agreement, thank you page, and the welcome letter. Thanks,
Glen
corporate@trislimusa.com
TriSlim Corporate Offices