Complaint Review: Beachbady Fitness

Company I am reporting is Beachbady Fitness I ordered there exercise protects and I was told things were in the shipment and when I recieved it those Items was not in it. When I called to find out where those items were, was told they did not belong in this type of shippment even when I was told they were ask the person I spoke to on the phone 3 times to make sure of every thing in my shipment. And then when I called to return these items was told my refund would be in 10 business days the other day was the 10th day I call tham and now they say it will be 4 to 6 weeks before I can get my refund. I fill this is wrong they should follow though and refund my money like they promised.

Flora
Bucyrus, Ohio
U.S.A.