Beachbody Make sure you use a rechargable credit card. Internet
i denied the order at the door what UPS came. I got ripped off for $21.60 in S&H. When you start to purchase from the site as soon as you click the first continue button thats it they have your info and they charge your card. No turning back. Tried to get them to hold off on sending it I canceled the buy on there website still got the charge on my credit card 2 hours later so called to stop shipment or add to it cause I wanted the chin up bar but didnt have enough on the credit card I had in my hand so figured I would finish later with different credit card. Got customer service that took about 10 minutes for them to understand me and tell me that they cant see my transaction because its to early it has not reached their database yet. Tried next day and got stupid emails of how wonderful there product was and they could charge me more for shipping for sending me the extra stuff I wanted. Dont even touch the site unless your ready to spend money.
Robert
conway, Arkansas
U.S.A.
1 Updates & Rebuttals
Beachbodyhelp
Beverly Hills,California,
U.S.A.
Beachbody Help!
#2UPDATE Employee
Wed, July 09, 2008
Please anyone with any other problems feel free to email me at messageboards@beachbody.com. My name is Pierre and after reading everyone's complaints about our company I have personally set out to try and help solve the problems some of you all seem to be having. I will only have access to this email account, so please I express patience if I have not responded in 24 hours. This also means that you will not have to deal with more than one agent in regards to your account. I am human too and I know how frustrating that can be! Especially when its about your finances! Beachbody is a wonderful company with a GREAT product; I would love for everyone to want to experience this for themselves without having to worry about anything else but your health and fitness. I pledge to make that happen for everyone. Thanks and I look forward to helping solve some of your problems and issues!