Complaint Review: BeachGate Condo Suites

The first day I walked into the condo I was met by a digusting smell- simliar to that of an old vacant building- the furniture was grossly old, recliners in the living room where ripped up and had rusted metal staples hanging from the bottom- The backdoor- now this was the worst part- the humidity on the coast caused our door only to stick to the door jam and thus you had to throw your foot on the wall to pull it up open. This was for Beachgate 1 where stayed- The view was gorgous but the room was just nasty- There were stains and splatters on the wall, no cleaning supplies, no trash bags, no dust pan ( we are bringing in sand??) The condo has wall air conditioning units that had paint peeling off the sides- knowing how old the room was worried me it may be lead based paint- speaking of paint- the kitchen was half painted brown and white- very sloppy work. The couches consisted of nasty old futons- nothing was cleaned under- I look behind doors, chairs- it was dusty with pieces of trash. They have two swimming pools- one has tons of violations in terms of what it is lacking to be up to the state's requirements- big time law suit for someone if their kid drowns- The outlets in the room- were not screwed in tightly- this worried me as a safety issue having kids- The paint was also peeling around the bathtub- While cooking out I looked up and notice the terrace above had severly rusted hinges and could probably fall on my anytime- I eventually bought air freshner and beach towels to lay on as the place was so filthy- when we mention it too staff the response to the door was " You can rub some dishwashing soap on it and to make it open a little easier- Dishwashing Soap was the only cleaning product in the whole condo- The room should have never been rented under these conditions- The staff mention there are three owners involved and they have been informed numerous times of the grossness of it-- As we were happily checking out a lady was demanding a feedback form on the front desk- The office printer was broken and they fought and fought to avoid giving her one- This place needs help- Its maybe ok if you are an 18yr on spring break- but for 220- a night it is better off on camping on the beach-- atleast you don't fear lead poisoning, disease written blankets and fabric, and falling balconys. It's not safe for families and these people are stealing your money- you will kick yourself once you see your room-

Kelly
Waco, Texas
U.S.A.