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  • Report:  #1439427

Complaint Review: Beaman GMC Service Department

Beaman GMC Service Department Refused to fully repair vehicle under bumper to bumper warranty Nashville TN

  • Reported By:
    Darryl — Ashland City TN United States
  • Submitted:
    Fri, April 20, 2018
  • Updated:
    Fri, April 20, 2018

Brought new truck in for warranty work on a defective fuel pump at approx 15,000 miles. The defective fuel pump had dumped gasoline into the cranckcase diluting the oil and washig bearings surfaces. It was replaced and appaers to be working OK now but they said that no engine damage was done? Anyone with any common sense knows the engine was damaged it is just a question of how much! That is the first problem. While I was there getting the fuel pump replaced I asked to have a bad piece of dash trim replaced. I was informed that this dash trim that is sticking up is "operating as designed" Pic below COME ON MAN LOOK AT THIS on a 64k MSRP truck! I called GM and they said the dealership determines if any of this is repaired or not? Dealership refuses to do anything says the case is closed and to pound sand. My only course of action is to inform anyone thinking about using Beaman GMC for service should reconsider and use a more reputable dealership service department for their repair. You have been warned.   

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