Report: #141295

Complaint Review: Bearcountry Vacations Incorporated

Bear Country Vacations Incorporated paid $200 to reserve a 7 day trip to London England bought throug EBAY on May 4, 2004 Ripoff Los Angles, California Incorporated Business, internet only no phone number listed only internet

Reported By:

— spartanburg South Carolina
Submitted:

Tue, May 03, 2005
Updated:

Wed, May 04, 2005

Bearcountry Vacations Incorporated

8721 Santa Monica Blvd, Ste 319

Los Angeles, California

U.S.A.
Phone:
Category:

Travel Agencies

*REBUTTAL Owner of company: Customer emailed ONCE 7 days ago and was responded to! *REBUTTAL Owner of company: Customer emailed ONCE 7 days ago and was responded to! *REBUTTAL Owner of company: Customer emailed ONCE 7 days ago and was responded to! *REBUTTAL Owner of company: Customer emailed ONCE 7 days ago and was responded to!

I purchased a 7 day trip for 2 good for 5 years from date of purchase. This was bought on ebay- I did tell the company that I would not be making my plans until May 2005. They asssured me this was fine just give them a 45 day notice to get the arrangements. I have tried to email this company, but they will not return my email, thus I must assume they are a rip off.

Please help to locate this group as sending a company $200.00 is quite a lot amount of money considering how many others they must be ripping off.

Dianne
spartanburg, South Carolina
U.S.A.

4 Updates & Rebuttals

Patricia

Los Angeles,
California,
U.S.A.

Customer emailed ONCE 7 days ago and was responded to!

#5REBUTTAL Owner of company

Wed, May 04, 2005

----- Original Message -----
From: Registration Department
To: Dianne
Sent: Wednesday, April 27, 2005 10:38 AM
Subject: Re: Customer ID# 15656

Hello Diane,
When you dated in mind being midweek (Tuesday, Wednesday, Thursday) at the very least 10 days apart, please forward them to me at registration@bearcountryvacations.com and we will note your file accordingly.

Should you have any further questions, concerns, or need help with anything. Please let me know and I will do my best to assist you.

Thank you,

Joanna Vogt
Office Manager
Bearcountry Vacations Incorporated

----- Original Message -----
From: Dianne
To: registration@bearcountryvacations.com
Sent: Monday, April 25, 2005 3:09 PM
Subject: Re: Customer ID# 15656

I am trying to complete my plans for travel through the Bearcountry Vacation group. Please email regarding my customer id.
Thanks

Patricia

Los Angeles,
California,
U.S.A.

Customer emailed ONCE 7 days ago and was responded to!

#5REBUTTAL Owner of company

Wed, May 04, 2005

Patricia

Los Angeles,
California,
U.S.A.

Customer emailed ONCE 7 days ago and was responded to!

#5REBUTTAL Owner of company

Wed, May 04, 2005

Patricia

Los Angeles,
California,
U.S.A.

Customer emailed ONCE 7 days ago and was responded to!

#5REBUTTAL Owner of company

Wed, May 04, 2005

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