Complaint Review: Bearcountry Vacations - Patricia L. Anderson

I purchased 2 packages to Ireland in December/January of 2002/2003 (on Ebay) and submitted dates of which were unavailable. I rececived a letter from Patricia Anderson stating we had 5 years to use the packages.

In 2005 I asked for a refund due to a change in my personal life (divorce) and the names listed would have changed. She sent me an email saying she had no record that I had submitted any dates to use the package and that no refund would be given.

I have tried recently to contact her via email and have only received info that the emails were not able to be delivered. I googled the Bearcountry Vacation website to see if they are still in business and that is where I hooked up with Ripoff Report and found it interesting to see that I am not the only dissatisfied customer.

Please let me know what I can do to get my refund back. total of which is $600.00

Bonnie
Eagan, Minnesota
U.S.A.