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  • Report:  #1182069

Complaint Review: BEAU DERMA AND REVITA EYE

BEAU DERMA AND REVITA EYE 1. The charges started with $4.95 and $3.95, respectively, covering only the shipping and handling charges for trying out the products. Upon receipt of the credit card number, they tacked $80.00++ each, as “membership fee.” There was nothing attached to the orders, not even any instruction on usage, except a small brochure on the name of the product. There was not even some fine prints indicating the terms. Santa Ana California

  • Reported By:
    Cora Solomon — Springfield, Virginia
  • Submitted:
    Fri, October 10, 2014
  • Updated:
    Fri, October 10, 2014
  • BEAU DERMA AND REVITA EYE
    3760 W McFadden Avenue, Suite B602
    Santa Ana, California
    USA
  • Phone:
    888-206-0628
  • Category:
  1. Per their advertisement, the charges started with $4.95 and $3.95, respectively, covering only the shipping and handling charges for trying out two products - BeauDerma and Revita Eye. Upon receipt of the credit card number, they tacked $85.00++ each, as “membership fee.”  There was nothing attached to the mailings, except a small brochure on the name of the product and contacts,  not even any instruction on usage.  I was looking for the terms of the purchase, but did not find any.

  2. I cancelled the “subscription,” but they said on the confirmation number that since they have already shipped the next products, no refunds can be issued.  I was billed a total of $362.70; the first shipment being the samples + membership fee, and the second shipment being the full products.  The products are not even that great, hence the cancellation.

  3. Any attempts to call them and talk to any human being on their side proved futile.

Aside from false advertisements they did not even inform me that a "membership fee" of $89.95 for Beau Derma, and $85.95 for Revita Eye will be charged to my credit card.  They also informed me that since they had shipped the two products, each costing more than $90.00/ea, no refunds will be issued whatsoever regardless of the cancellation.

 

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