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  • Report:  #1187896

Complaint Review: Beau Derma

Beau Derma Beau Derma or Revita Eye Trial size of Beau Derma & Revitaeye Santa Ana California

  • Reported By:
    GoldenRockies — Huntington Station New York
  • Submitted:
    Mon, November 10, 2014
  • Updated:
    Tue, November 11, 2014
  • Beau Derma
    3760 McFadden Ave
    Santa Ana, California
    USA
  • Phone:
    1-888-510-9185
  • Category:

I ordered a trial size of Beau Derma & Revitaeye online for $4.95 shipping & handling. Initially I was cocerned because I only wanted one item, not both, and the website forces you to confirm your order and all of a sudden you see a charge of $10.70 instead of $4.95. Well the product arrives and I start using it and wind up with 1st degree burns under my eyes. I call the number in the email shipping confirmation I recieved and was offered to keep the product for a variety of different prices. This is when I realized it was a scam. I finally got them to give me a return address yet they refused to refund my money or pay for return shipping. Since I had two products I called back to get another "RMA" number and the rep who answered the phone started off saying I had the wrong number! I had to tell her I just spoke with a different rep who gave me an RMA number to get her to acknolwedge I had the right number and then she too, offered I keep the product, yet for a higher price than the first rep offered. I finally got her to give me an RMA number too but she closed out the call stating I had to return the product by a specific date. I plan on notifying everyone about this. State Attorney General +++. This is outrageous. I have 1st degree BURNS on my face now.  

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