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  • Report:  #1213825

Complaint Review: beau derma/revitaeye

beau derma/revitaeye offered refund of 15% uggh...after 20 minutes on the phone and a few expletives I got my 100% $$$ Santa ana California

  • Reported By:
    lori — NEW BEDFORD Massachusetts USA
  • Submitted:
    Fri, March 06, 2015
  • Updated:
    Fri, March 06, 2015

I ordered beau derma and revitaeye at the same time. I received them a few days apart, so started using them approx 5 days after ordered. About a week and a half into this regiment it started to burn. I used it one night and the morning after I woke with chemical burns in the corners of my eyes.

I discontinued use and called to send the product back and stop the automatic delivery. They did that but took the $89 for each product out of my account. I tried to call their#and because I canceled I couldn't get thru.  I called from my home#and finally got thru customer service. They inturn tried to refund me 15%...after a few choice expletives I was told they would refund 100% to my account.

Maybe the threat of my lawyer helped. Will update when $ goes into my account. Just had to express my Ill feelings towards this company.  Thanx

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