Complaint Review: Beauty Basics La Jolla CA

  So I was scrolling along on facebook when a video for a beauty cream came up showing this man with bags under his eyes that disappear with this cream he uses. It seemed very convincing. It promised a free trial. I received the cream in the mail about 5 days later and was excited to try it. After trying it several times I discovered that it didn't work at all for my wrinkle or the bags under my eyes. Not only that my skin was getting an unfavorable reaction to the cream. So I call the number of Beauty Basics in La Jolla CA to cancel my auto renew service. AFter waiting 15 minutes i finally get a representative. I tell her I need to cancel my service. she seemed pleasant enough, but then tried to get me to continue with this service. I told her I had an allergic reaction to the cream leaving my eyes swollen and that I needed to cancel my subscription. She then went on for 15 mintues trying to get me to keep all the creams and continue to get them. It was like she wasn't hearing anything I was saying. I finally had to raise my voice and tell her I would contact the BBB and that I would sue them if they didn't cancel my service. She finally complied, but I am suspicious that my card will still be billed. DO NOT order from this company! Its like the maffia. Once you sign up, its difficult to leave!