Complaint Review: Beauty Impressions

I agree with other posters on this product.

I just got off the phone with customers service (someone in India reading a script ... surprise, surprise).

This was after two email exchanges.

You sign up for the free trial and pay only shipping and handling. I got the product and used it with no results whatsoever.

I looked around for the mice type to see what the catch was. I got the product and used it with no results whatsoever.

I didn't see any, I guess (based on previous poster) it's hidden on the payment page. My point being, they seem to be trying to hide it to rip people off.

I got the product and used it with no results whatsoever.

I began to worry I had, without my knowledge, signed up for autorenewal so I emailed. They cancelled the autorenewal and I would now be charged the full amount. $200 dollars ... and these are small amounts ...and did I mention they don't work.

Then I asked could I return the unused portion.

I was told you have to tell them within 15 days you want to return it, though on their site on first page it says you can return for full refund within 30 days minus S&H (I NEVER saw any of this info). I also had the misfortune of emailing them my concerns on day 30.

PLUS, how do you know if 15 days that this is going to work or not?

They told me it was under terms and conditions (the small type at the bottom of the page). When I clicked on it, I got an error message that page didn't exist. Service rep told me when he clicked it was there.

Needless to say I was annoyed and frustrated, and quite happy my call was taped (or so they said). I think they are deceptive and have an overpriced product that doesn't perform as claimed.

If you call and are as dissatisfied as I was, you will get a 40% refund.

I hope this will warn other people so they aren't ripped off. I'd love to hear from someone who was actually happy with the price and performance of these products.