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  • Report:  #1306379

Complaint Review: Beauty Impressions

Beauty Impressions I ordered two skin care samples to try for 30 days. They charged me $97.00 without my permission. Pacoima California

  • Reported By:
    Lyn — Santa Monica California USA
  • Submitted:
    Wed, May 18, 2016
  • Updated:
    Wed, May 18, 2016
  • Beauty Impressions
    12924 Pierce Street
    Pacoima, California
    USA
  • Phone:
    855-724-8839 and 855-227-
  • Category:

I ordered a skin care (Skin Element - trial) and eye care product (Eye Vibe) online from Beauty Impressions with the agreement this was a 30-day trial offer.   I was charged $10.00 for shipping.  Today I saw I was charged $97.83 for one of the products as a monthly charge.  I called and told them to cancel the charge.  I was told the only thing that could be done, first, was they would charge me partially $94.00 to keep the products and cancel the order.  All the while, I was told the website said I would be charged the $97.83 monthly.  I did not see it.  Nor was the monthly charge mentioned on the two invoices they sent me when I ordered the samples.  Nor were there dates saying when I could cancel the order.  After much loud complaining saying I should not be charged anything, the telemarketer gave me instructions to mail the trial bottles back to them, and would be charged $20.00 for restocking!  I stated I should not have to pay even $20.00.    This is clearly a snake oil business.  I will be reporting it to the Better Business Bureau.

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