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  • Report:  #1051511

Complaint Review: Beauty & Truth

Beauty & Truth Misleading automatic re-order Troy Michigan

  • Reported By:
    Maui Girl — Makawao Hawaii
  • Submitted:
    Thu, May 16, 2013
  • Updated:
    Thu, May 16, 2013

I ordered Wrinkle Rewind face cream from Beauty & Truth online.  Unbeknownced to me I was set up to receive automatic shipments of this product.  When I realized what had happened, I called the company to cancell the subscription.  My attempts to do this were met with a lot of resistance.  The customer service representative kept trying to get me accept alternatives such as delaying the next shipment and paying a reduced price for Wrinkle Rewind.  I had to insist that my automatic shipment of the product be CANCELLED before the customer service representative FINALLY agreed to do what I asked.

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