Complaint Review: beezid.com

This is a portion of my complaint. My apologies to anyone without penny auction experience...

In two short days I have had numerous problems.

-First, an auction concluded immediately after I placed a bid. The bid is in the bid record for the auction. I did not win as a result.

- Second, the autobid feature would not accept my entry, "I was not a cherry memeber", I have never won an auction. And if this is the case why would it accept a manual bid.

- Third, (and last) the bid button was depressed with 2 seconds remaining on the timer but my bid was not accepted. What a surprise, I lost. (See reason 2 for why I could not use the sniper feature as I wanted.)

And here is a reply I sent to one of their form letter response...

Your system would not let me use the sniper feature.
I specifically wanted to use the sniper because this had happened before.
Waiting until the last second is part of the strategy to win. That is why your own feature, the sniper, waits until the last second.
Your systems cannot handle the work load, Synchronization is a cover-up for fraud. There are numerous other sites that do not have this problem, stock brokers (where fractions of a second matter) or any online multiplayer site that somehow manages to synchronize people from other sides of the world through the same internet.

Their email
> FEEL THE NEED FOR SPEED - The internet is a dynamic medium with occasional shifts in trans-mission speeds and availability. We highly recommend that you place bids no later than 4 seconds left on the re-set timer. Making sure you have high speed internet connection is also key if you want help get your bids placed as quickly as possible. High speed internet is mostly likely available in your area via telephone line DSL or television Cable internet. In more remote areas, you may have access to satellite internet which is fast enough to empower you at Beezid.> > GET A BETTER BROWSER - With a fast internet connection, your next opportunity for bidding success is with your choice of web browser. The newer standard-compliant web browsers like Mozilla Firefox, Google Chrome, and Apple Safari are the BEST choices. Once equipped with a great web browser, it's up to you to make sure you don't do too much multi-tasking with your browser and computer so that they can devote their attention to a reliable auction experience. > Here's how to get any of these three great web browsers:> Firefox - http://getfire.fox.com> Chrome - http://google.com/chrome> Safari -

I was using firefox with only the auction open.