Complaint Review: Bekins

We hired a local moving company Midland Texas called Willis Permian Movers.  We bought insurance through the parent company Bekins.  We paid over $800 for this insurance.  Upon recieving our items in Colorado we noticed that some things were missing.  Most importantly our computer.  We told the driver and contacted the moving company the next morning.  We still have never found our computer and 9 other boxes.  When we filed a claim with bekins we were denied.  They are the most dishonest people I have ever worked with.  I thought when you buy insurance you were covered.  They do their own insurance and so there is a conflict of interest.  I would buy privately.  We have moved 4 times with moving companies and this is the only problem we have had.  Beware!  Bekins is not a reputable compnay.