Bell Racing Enterprises / Transportation Rents Roger Carter, Joe Gallo Failure to pay for property damange/failure to reimburse for expenses incurred during rental Cornelius, North Carolina
I rented an RV in December 2009 from GETRV.COM. GETRV.COM subsequently subcontracted Roger Carter of Transportation Rents in Cornelius, NC to supply the RV. During the delivery of the RV the delivery driver drove over my water main in my front yard causing the pipe to burst and an uncontrollable water leak. As a result, I called a plumber to repair the pipe that evening at a cost of $443.91. I asked the delivery driver how I should proceed in order to get reimbursed for the plumbing repairs that they had caused and he told me that I would need to speak with Roger Carter, the President of the 3rd party RV supplier.
On Sunday during the return trip, the tread on one of the tires of the RV came off disabling the RV and leaving me and my party on the shoulder of Interstate 95 south of Savannah, GA for 4 hours. I contacted the third party vendor, Roger Carter, for assistance to have the tire replaced so that my party could return to Atlanta, GA, in order to fulfill the rental agreement. Roger promptly found a road service company that could provide the necessary tire replacement and arranged for the company to meet my party on the side of the Interstate to replace the tire. After the tire was replaced, the road service company informed Roger and I that they would only accept cash in the amount of $425 for the replacement. Roger asked me to pay the road service company out of my pocket and assured me that he would reimburse me for the expense. He asked me to email him the invoices for both the plumbing repair and the tire repair to rogercarter2@luckymail.com . He also asked me to place the old tire that was removed from the RV in the RV storage area so that he could get reimbursed by the tire company that had apparently replaced the tire in the weeks prior due to a similar circumstance. I kindly obliged Mr. Carter and placed the tread-less tire in the RV undercarriage. We then completed the drive to Atlanta with the replaced tire and completed our rental agreement.
The RV was not picked up from my home for 3 days following my return to Atlanta. In addition, the $1000 security deposit was not returned over the following weeks after several calls. Thankfully, I disputed this charge with my credit card company and they promptly credited my account back.
After emailing Mr. Carter a copy of the invoices on December 14th, 2009 for the $443.91 plumbing repair and the $425.00 tire repair and following up with several unanswered phone calls to his cell and business phones (now all disconnected), it is becoming apparent that his company does not intend to reimburse me for these charges. It is now September 17, almost 10 months later, and Roger Carter will not return my phone calls or emails. It is apparent that he has chosen to not pay me back for the expenses that he previously promised to repay.