Complaint Review: Bella Rose Cottage/Tres Chic Boutique

I am glad I finally found, after a month of reserahc, someone else who had issues with this woman and her "business". Sadly, I am out $400 it looks like.

Back in December 2009 I contacted Brooke Fleming, who runs this boutique, regarding a vanity I wanted to purchase. I paid in December 2009.

Come MID january 2010 I still had not received the funirture. I kept emailing and emailing her- Finally in February she emails me telling me the shipment, after MUCH "snow" delay, will be at my house tomorrow.

Tomorrow comes and goes- I finally contacted her asking what the deal was. She starts apologizing because the vanity "broke while another piece of furniture was being moved from the truck."  She says she is going to refund my money. Fine by me. I had waited long enough.

March comes and goes. So does April. Mind you I have STILL been contacting this woman. She reponds, but with excuse after lame excuse of why I still haven't received a refund.

It's now OCTOBER 2010. I still have nothing to show for my purchase and NOW she has stopped e-mailing me altogether. I have tried calling her- have left messages and more e-mails. Nothing.

Let's see. Her excuses were: 1. She'sa going through economic troubles. 2. She's had personal problems. 3. She made a claim with the insurance company and has to WAIT to refund me until they PAY HER/. That's bullcrap.

I will not stop until I have my money.