Complaint Review: BELLA SERATA

There was an advertisement about Free Trial for Bella Serata(skin care/cream) product and it mentioned Angela Jolie's name. The product was for a jar of cream for the face.  It only stated that it was 4.95 and Free Shipping. Money was taken out of my account for 11.86.  I was billed 4.94, 1.99 + 4.93,  I received a Rejuvenating Cream & guessed it was 4.93. I don't know what the 1.99 was for; advertisement stated free shipping.  And here today it is 03-21-17 I was charged 89.04 & money taken out of my account & another 84.94 will come out 03-23-17. I called the Company back and spoke with a young lady who said my refund would be 60% & I wasn't satisfied with that; I called them back after I hung up and let her know that there was no fine print about the Free Trial and I wasn't satisfied with the refund and stated I would be contacing consumer  affairs; she then got an OK to refund me 75% & I should be able to see it refunded back to my bank account within 3 to 5 business days.  (We'll see).  Still, I am not satisfied that is why I am filing this report to have for the record.  I've learned my lesson.  Thanks for your help on this matter too.  Hopefully something can be done about this company.