Complaint Review: Bella Serata

I answered their ad for a trial sample of their product. I was charged for and paid about $9 for the trial samples. I was charged over $160 for subsequent skin creams that were "ordered" according to the trial agreement. I canceled the order with two phone calls and have refused to pay.All charges except the trial samples have supposedly been rescinded. I went back and found "Terms and Conditions" in tiny letters at the bottom of their ad. Indeed, it did have the legalese to show the charges may have been legal. But all things immoral are not illegal and the trap they lay is deceptive. The ad clearly says trial size only so there should be no terms and conditions.

This product was one that all the participants on "Shark Tank" invested in, which lent some credibility to the company and made me feel comfortable about trying it out. The way I see it, they are all co-conspirators in this rip-off. In fact, my credit card company contacted me about the charge and warned me about possible rip-offs.I went back and read the add again and decided it was all right. Was I ever wrong!