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  • Report:  #592798

Complaint Review: Bella Terra Cosmetics

Bella Terra Cosmetics Johnny Kofferberg, KC Bella Terra Cosmetics - BEWARE houston, Texas

  • Reported By:
    jennyK — houston Texas United States of America
  • Submitted:
    Tue, April 13, 2010
  • Updated:
    Tue, April 13, 2010

I purchased some foundation powder a few months ago. The price I was quoted was "about $60" from the thick accented sales woman. Pretty expensive i thought. I bouht it and during the purchase i got a phone call. I gave her my card and she quickly shoved the sales receipt in the bag. I pulled out my receipt not 20 feet from the stand and saw that my total with tax was $75. The makeup was 69.99. So i quickly walk back to return it, just to expensive for my taste. I politely explain that i didn't realize it would be that much, i would like my money back. She poped her gum gave me this hellish look and gave me a business card and said "sorry, no returns" and walked away to the mall doors, leaving me at the empty stand. So i call the headquarters and after about the 7th time of being put on hold, and hung up on, i gave up. There's no sign saying "no returns" just on my crumbled receipt in tiny letters on the back.

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