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  • Report:  #1015316

Complaint Review: BellaBrite

BellaBrite HydraWhite Debited my account $136.11 and $158.39 AFTER cancelling both. Internet

  • Reported By:
    Connie — Boonville North Carolina United States of America
  • Submitted:
    Sat, February 16, 2013
  • Updated:
    Sat, February 16, 2013
  • BellaBrite
    Internet
    United States of America
  • Phone:
    1-877-367-4420
  • Category:

I initially ordered trial products from Bellabrite and Hydrawhite (same internet site). After receiving the trial products, I realized I couldn't use them because of receding gums. I called and cancelled immediately. Since then I have had to call again to cancel. My account has been debited from both companies 3 times now without authorization. One total is $136.11 (Bella..) and one is $158.39 (Hydra...). I accepted the cost of the trial $1.95 each, but this is now beyond reason. I have the email cancellation confirmation, yet my account is still being debited. When I spoke to the rep today, he said it showed my account wasn't being debited and it was "past time" to receive any credits back to my account! 

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