The Bellevue Conference & Event Center The Bellevue Refused to refund our Money Chantilly Virginia
Me and my wife booked a hall with Bellevue Conference & Event Center to renew our wedding vows. We paid for this event by a check on 03/13/20 in the amount of $4,950. Once everything started transpiring with COVID-19 our families coming from out of the country informed us that none of them would be able to make it to the event.
Me and my wife paid for this event 5 moths in advanced not knowing that we would be laid off from work. This event was scheduled for 9/13/20. We then attempted to cancel this reservation and get our money back on 3/17/20. Once we attempted to get a refund we were told the check was already cleared on 3/16/20. As we contacted the company they refused to issue a refund. They insisted that we give this credit to another friend or family member.
They also offered to postpone the event, but we explained to them our situation of being unemployed, and that we do not know when anyone will be able to leave their country due to all of the traveling being banned. We do understand that this is a company and a business, however this is our humanity and our lives that we have to ensure will not be destroyed due to COVID-19. The only thing me and my wife are requesting is a refund of the full amount, so that we can be okay throughout this worldwide crisis.