Complaint Review: BellSouth

An employee of BellSouth, a DSL technician, locked out our DSL service on several occasions. I know this to be true because she(C) bragged to mutual aquaintances about her actions.

This person has also broken into several of our free email accounts and rendered them useless.

I contacted our provider, Earthlink, to report a DSL problem. They run thier service through BellSouth. I was told that our DSL port in the main switching office had been LOCKED. The employee(C) in question has full capability of controling these ports from her home since she is required to troubleshoot regional DSL problems from her workstation in her home.

It disturbes me to know that employees can and do perform acts of vengance using company resourses and time.

Pissed
Tucker, Georgia
U.S.A.