Benchmark Community Bank Benchmark Bank POOR CUSTOMER SERVICE PRACTICES Internet
They have an email link on there website for customer service input. I took advantage of it and sent them an email and called the bank "stupid" for some of there dumb business practices so they closed my account without warning and said it was just over my email. They didn't even bother to call me and tell me they were closing my account. This is so crazy it seems to good to be true. What if I would have been out of state on vacation or something and would have gotten stranded without my debit card. Do yourself a favorite and take your business elsewhere.
4 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Honestly?...BS
#5Consumer Comment
Mon, February 06, 2012
You felt compelled to write them about their dumb business practices and you want people to believe that all you wrote is that they were stupid.
Okay well why not tell us what business practices you found stupid enough to write them but not tell them about.
Jay
Blackstone,Virginia,
United States of America
That was it!! Honestly !
#5Author of original report
Mon, February 06, 2012
That was all I did was say the bank was to stupid.
Ramjet
Somewhere,Michigan,
U.S.A.
What else?
#5Consumer Comment
Sun, February 05, 2012
What else besides 'stupid' did you call them?
This would not happen to me because I doubt seriously if I would call them names.
I can see how they might not feel motivated to give you the best priority service.
Robert
Irvine,California,
U.S.A.
Funny
#5Consumer Comment
Sat, February 04, 2012
I took advantage of it and sent them an email and called the bank "stupid" for some of there dumb business practices so they closed my account without warning and said it was just over my email.
- Gee how dare a bank close your account just because you called them stupid.
I wonder what business practices you found stupid? I would also find it very interesting to see the e-mail that you sent them.