Bentley Downers Grove Luxury Motors ripoff, dishonest, unethical, Lied about exstended warranty. Everything is not covered under the warrantyDowners Grove Illinois
I bought a high line auto from these dishonest people back in August of 2005. I found out that the car they sold me had so many issues, the dealership told me they would of never sold this product to the public. And they also tell you that the extended warranty covers the whole entire car. I just found out that the warranty wont cover about $4000.00 worth of work that needs to be done. I never met so many dishonest people in my whole life. There are so many issues with them...I wouldn't refer them to anyone. Remember what comes around goes around. You cant continue to mislead people. Their service department is incompetent. They tried to fix my car and ended up making the problem worse. THey explained to me that their techs work on bentleys...So if they work on bentleys i guess their qualified to work on Benz, BMW, Rover? That makes a lot of sense. I would of spent the extra money to get a quality car with a know track record. It doesn't pay to cut corners with these dishonest people. Laslty the phrase you get what you pay for applies here!!!!!!
Mike
Matt
Las Vegas, Nevada
U.S.A.
1 Updates & Rebuttals
Ying
Chicago,Illinois,
U.S.A.
Get On their case!
#2Consumer Suggestion
Mon, February 27, 2006
I bought a SUV from them also (01 ML430) and it wasn't till we got home and pulled up a report on it that it had been in an accident in FL 2002!!!
We decided to keep it anyway because the report showed that the dealers (MB) bought it back and fixed it before letting selling it...
Well one day on a routine service @ MB dealership, they told us there are huge problems with the SUV amounting to some $13k worth of repairs, mainly from the accident (I say this because the first thing they asked me when the called me for the follow up was "Did I have an accident in the truck?" and I immediately thought of the report about FL 02...
Fast forward...we took it back to Luxury Motors, I spoke to the GM there, peed off obviously that they sold me a lemon, and they basically fixed it, took about a week but they also took care of me with a loaner, everything FREE OF CHARGE!
They have certified techs there to work on ALL types of models of cars.
You probably got them when they had a whole bunch of people leaving the place, and people who were taking care of you at the time were people temporarily upgraded to that level to cover the staff shortage and absence...I found this out late last year by talking with the customer service dr whom a year before was working on my SUV and remebered it!
Fight your case to the end!