Complaint Review: Berkeley Nutraceuticals

I went to altovis.com to order a free sample of altovis. I received it just fine for 9.99 shipping. 3 weeks later, I received a debit on my credit card of 79.99. Apparently, you are automatically enrolled in their value-added program.

When I called to cancel, they said my order went throught their wholesaler, Eight Squared Inc., and I had to contact them for return.

I did not know I would be going through a different company, so the Berkeley guarantee is not applicable. No one answers the phone at eight-squared, so I am stuck with a 60 day supply of a product that was not even effective! As they didn't even let me know by e-mail they were going to debit my account, checks began to bounce until I found their charge on my statement!

Please for your sanity do not order from the Berkeley website any of the products they have: Altovis, avlimil, dromias, enzyte, numovil, pinadol, prulato, rogisen, rovicid, suvaril, nuproxi, rudofil. You won't get them from Berkeley and won't be able to return them under their "no questions asked return policy".

complaints can be emailed to eightsquaredinc@yahoo.com. Berkeley doesn't even provide an email address for customer service.

M
ludington, Michigan
U.S.A.