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  • Report:  #979290

Complaint Review: Berkeley Travel Care

Berkeley Travel Care Refused refund for Marine jericho, New York

  • Reported By:
    zanna — Lexington South Carolina United States of America
  • Submitted:
    Sat, December 08, 2012
  • Updated:
    Sat, December 08, 2012
  • Berkeley Travel Care
    jericho, New York
    United States of America
  • Phone:
    877-892-7951
  • Category:

My brother is an US Marine, who asked me to find him an airline ticket home for Christmas. He had to have itinerary in hand to request the leave. I purposely bought insurance through Berkely Care on both of the one way tickets, because they advertised cancellation refunds and emergency refunds. About a week later, my brother called to say his leave had been cancelled, so I needed to cancel his tickets. Berkely Care wouldn't even talk to me, just said that my situation was not covered. They said I might want to try the airline, where of course, they told me to contact Berkely Care.

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