Complaint Review: Berkley Premium Neuro

I was very happy to receive my "free sample" of avlimil, even gave the number to family and friends for thier own personal ailments. Then, TODAY, I read my bank statement...What did I see? $70.00 automatic withdrawl from MY account, which I DID NOT authorize!!! I gave them a call, Phill read the statement he had in front of him which "explained" the charges. I reiterated, I did NOT give you the authority to debit my account without my knowledge for the $70.00. I asked for the "free sample" only!!! He said he could refund $35.00 and cacel my account whith them.

I told Phill, $35.00 wouldn't work.. I wanted all of the unauthorized money credited back to my account. I am sorry ma'am is all I got. So.. I asked to speak to his superior. Juwanda explained to me again... they could credit my account $35.00 and nothing more. Oh, and she was very very sorry. I asked to chat w/ her supervisor. She said there was nobody there in the company above her, but she could give me an address.

Well, After going back and for with her, I gave in and copied the address and website. I did not go online to order, I saw the product on TV. In addition, I called ol' Juwanda back, and read her some of these pages. I made it very clear to her, that I knew it was just a "job" for her... and that she was working for a company that commits FRAUD on a minute by minute basis. Oh if there are any spelling mistakes in this letter, I do apologize... I was VERY VERY ANGRY!!!!!

Tamara
Colleyv, Texas
U.S.A.