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  • Report:  #620681

Complaint Review: Berkleycare

Berkleycare My son and I booked a trip and took out BerkleyCare travel insurance just in case my son's stomach disease arose. And it did just prior to the trip. We could not make the trip as a result. We filed a Jericho New York

  • Reported By:
    Howard — Chicago Illinois United States of America
  • Submitted:
    Tue, July 06, 2010
  • Updated:
    Tue, July 06, 2010

My Son and I booked a trip earlier this year on Expedia.com.  Expedia offers BerkleyCare Travel Insurance so if something should go awry. ie. medical condition, you can secure a refund. 

My son has a stomach disease and we often get medical insurance just in case he can't travel. When his disease flared prior to this trip, I was left with no choice but to cancel the trip.

I filed a claim with BerkleyCare.  They asked for additional medical records which we produced from his Specialists and the Hospitals he had been associated with over the past 4 years. 

We received a letter back indicating that they didn't cover that kind of medical condition and they could not provide a refund. 

This is not a matter of reading the fine print.  This is another example of an Insurance Company finding a loophole or gap, to ensure that they don't have to pay out funds.

I will never take out Travel Insurance with BerkleyCare again. 

 

 

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