Berkline Furniture Produce Junk and hide behind a "Limited" Lifetime Warranty Morristown , Tennessee
Purchased a Sofa, Love Seat and Recliner through Colony House Furniture - Waited for special order fabric and received furniture end of November 2009 - - Looked fantastic, comfortable and with the Wallaway® design worked well for about 3 months. In 3 months one of the seats that recline on one side of the sofa started sinking - then the other side - by May of 2009 one of the recliner mechanisms on the two piece Love Seat became hard to work. Left messages with Colony House - no response. Furniture kept getting worse. Berkline has a Limited Lifetime Warranty well it certainly is limited. Colony House sent the information to Berkline and their response was warranty is up ! The life expectancy of their furniture is less than 1 year. This furniture is absolute junk. It is so cheaply made that no one should ever buy it ! How they can produce this and stay in business I can not understand. They hide behind the ONE (1) year warranty. How do they get away with the phrase "Lifetime" ? Is the lifetime of furniture one year?
Do not buy Berkline Furniture if you actually want to sit on it It is okay if you just want to look at it. I wasted 4K thinking Berkline was a high quatilty US Company.
I will purchase new furniture - it won't be Berkline and I will not get it from Colony House