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  • Report:  #561616

Complaint Review: Berks County Technology Consultants - Matt Heckman

Berks County Technology Consultants - Matt Heckman Didn't fix my computer, worse off than before, won't give money back Reading Pennsylvania Internet

  • Reported By:
    Angel — Mobile Internet United States of America
  • Submitted:
    Fri, January 29, 2010
  • Updated:
    Mon, May 17, 2010
  • Berks County Technology Consultants - Matt Heckman
    Reading Internet, Pennsylvania
    United States of America
  • Phone:
    484-388-0619
  • Web:
  • Category:

I used Berks Technology "Consultants" to service my computer and to get rid of the spy and adware, ect, in addition to adding secure firewall/antivirus.

I admit that I don't know that much about computers obviously, or I would have been able to do this myself.

What I got from the technology company of one, Matt Heckman, is a computer that was WORSE off than when I started.  I called and left messages.  About 10.  I emailed and emailed.  Have I heard from this guy? NO!

I shamefully admit that I had the work done remotely.  I was DUMB and will never do that again. Best Buy is now trying to figure out exactly WHAT he did, but it is not looking good.

I want my money back and I am reporting him to the BBB and every complaint site I can find!

3 Updates & Rebuttals


Embarrased Berks Countian

Pennsylvania,
United States of America

Berks Technology Solutions

#4General Comment

Mon, May 17, 2010

I visited the website for the former Berks County Technology Consultants and I see that they have changed the name of the company to Berks Technology Solutions. Same website, same people, new company name.


A Reading Local

Reading,
Pennsylvania,
United States of America

Please rebut this Matt Heckman

#4Consumer Comment

Mon, February 22, 2010

Anyone interested in finding out all about you, your work history and
your nonexistant company Matt Heckman can find out all they need by a
simple phone call to the Reading Police, the Berks County Sheriff's
Department, the PA Court records and a simple Google search.  It is all
there and it is comprehensive.

You didn't act in good faith regarding the blogger Merry Rozzelle or her 19 year old son.  You wove a intricate false story about them starting on January 11.  You
continued for over a month until, I assume, you received the Rozzelle's attorney's letter.  Most of those emails that you published started in  the very end of January, a good two weeks after your witch hunt began, so how you were acting in "good faith" regarding the false information that you were receiving is hard to muster since you had been blogging about it for a long time prior.  You had been after Merry Rozzelle and her blog since approximately July of 2009.  This latest and most sever
round of stalking her started on January 11 after she posted a "farewell" post on her blog, telling her readers that she sold her blog and was moving on for the new year.  It was in that very thread that a poster placed the auction link showing that the blog was sold.  Then the new owner put a introduction post on her new blog stating her legal name.  It was then YOU started weaving an entire story that Merry Rozzelle was Jan Pavis, Jan Pavis' son Bob and Web Boy all in one.  Then you reversed it, saying that Torin Rozzelle was all of these people.  Jan Pavis happened to launch her new blog prematurely and had some of Merry Rozzelle's old links still on it and took a day or so to change them add in the fact that apparently Bob Schumck had a worm on
his site, you used that opportunity to weave a sordid and month long criminal tale about Torin Rozzelle, Merry Rozzelle and David James, none of which was based in any truth or fact.  It was all your made up delusion.  You then proceeded to make videos of yourself to try and convince people of your claims, now slandering this family.  You placed them all over the internet where they sit today.  Good faith my a*s.

You also proceeded to do a blog talk internet radio show giving out the young man's full legal name and exact location. A young man that has never met you or done anything to you whatsoever.  You also stated in that show that the FBI was going to come and seize his computer and you stated that he was going to go to jail.  All of this you did with no proof or facts whatsoever.  All the while trying to sell your IT
services and "Berks County Technology Consultants", an unregistered, unlicensed, uninsured "company".  You even when so far as to make merchandise to sell through Zazzle libeling Musings from the Moon, using the Rozzelle's legal names as tags for SEO - you did the same with the videos your placed all over the net.  So any time anyone, including potential employers Googled any of their names, all of your libel and slander to this innocent family would appear. You stated on that show and on your blog that all Merry Rozzelle had to do was show you the proof of her bill of sale for the auction, yet you never gave a reason as to why a person that you have
never met or talked to directly should give you her private papers regarding a private transaction with other people that you have never met and/or talked to.  What gave you the right to ask for that, let alone SEE it?  You had no right whatsoever.

You recently stated on your Blogtalk that you tried to contact Merry Rozzelle repeatedly to show you the bill of sale.  Again, why she would have any obligation to
show you her private papers from her business affairs is beyond me, but you also never proved at all that you ever made that request.  Since you are fond of publishing private emails sent to you in trust, why don't you publish your own to Merry Rozzelle, including the source header.  I think people would be interested in that, although I highly doubt that anyone will ever see them because I am sure that they never
occurred.

A day ago you posted this above:

My company undertook researching a project after several people commented that they were going to bobschmuck.com and were getting
infected with a virus.  I myself did indeed confirm this.  Later the
domain (((Redacted))) was infected in a similar matter.  As I
was helping people out free of charge, they constantly mentioned that
Jan Pavis was a known alias of Merry Rozzelle.  In an attempt to confirm that I have on numerous times called on Merry Rozzelle to bring up the bill of sale that she claims to have when she sold her site to this Jan Pavis.  Every request was denied by Merry Rozzelle in very defensive and aggressive manner. 

It was then brought to my attention that Merry Rozzelle's son Torin is connected to known Cyber Terrorist Jeremy Hammond who was famous for hacking I later gave my opinion that there could be probable cause for the
authorities to look into and that in my opinion that it could be possible that
Merry and Torin Rozzelle are in this with Jan Pavis.  The e-mails that this
person mentioned were made public, because the senders of those e-mails were simply working for Merry Rozzelle and they deserved to be exposed to
the liars that they are.

Again, what gave you the right first off to every even ask someone that you don't know for their private papers?  And there you go again stating that Merry Rozzelle "defensively and aggressively" denied your requests for her private business affair papers.  If you even did contact her, which I would love to see proof of since I think you are lying through your teeth, tell us again why you should be privy to someone's private papers?  If you asked me for them, I too would tell you where to go more than aggressively.

Further, you were the one that started the virus scare, Matt Heckman.  No one
but you.  Anyone that read your blog knew you started that weave on January 11, 2010.  I assume people have a complete copy of your blog, Matt Heckman, I being one of them, and it can be proved here if you like.  Here where you don't have the benefit of moderating or deleting the comments.  Also screen shots don't lie, Matt Heckman. 

So you state that you acted in good faith, yet you post the above a day ago, after stating on Blogtalk internet radio on February 13th that the Rozzelle's attorney attached the bill of sale for the auction.  YOU were the one saying that Jan Pavis and her screen name Pavis Moon was an alias of Bohemian Moon, Merry Rozzelle's screen name, going so far to state that this was proven on this very site.  It is not.  I have been through the entire section regarding readers and no where is that stated.  It is another one of your out and out lies that was fabricated be YOU and not your "readers".

You have yet to clear any of this up and continue to libel the Rozzelle's here.  That
is hardly good faith.  As a matter of fact, last night you aired another Blog talk internet show and continued to slander them and other bloggers there.  How this is good faith, I don't know.

For anyone contemplating this man to do work for you, here is his character
in black and white.  He has been in a lot of legal trouble and by the looks of things, he is in it deep now.

I am happy that this site is here.  For once Matt Heckman can't delete or moderate the comments to suit his twisted agenda.  All he can do is try, as always, to spin
it.  Fortunately for us that have been stalked and swindled by him, have a fair and open forum to reveal the severely mentally unstable man he is and to clearly show how long he has been doing the twisted things he has.









Matthew Heckman

Reading,
Pennsylvania,
USA

HOAX NEVER DID BUSINESS WITH THIS PERSON MY COMPANY IS A TARGEST OF A HACTIVIST GROUP

#4REBUTTAL Owner of company

Tue, February 02, 2010

I have never heard of this person.  My company has been the target of an individual named Torin Rozzelle and Merry Rozzelle after exposing an identity theft ring on a website called bobschmuck.com which is run by Jan Pavis which is a known alias of The Rozzelle's which is laced with a virus.  This group is also connected to known hacker and convicted felon Jeremy Hammond.  I have already contacted The FBI about their behavior, and I will be more than happy to provide the information to anybody interested.

Again I have never dealt with any person named Angel and this report is a complete hoax in order to scare me into not reporting the activities of these "hactivists".  Also my company does not deal with people remotely unless they have a service agreement on file with us and again nobody by the name of Angel is on my records.

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