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  • Report:  #1477186

Complaint Review: Berylook (Fashionicon Trading Limited

Berylook (Fashionicon Trading Limited They gave false tracking information. When I finally got the items in several packages, all the items ere much too small and they are refusing a return shipping address and refund. they suggested that I give the items as gifts. Grand Millenium Plaza Hong Kong

  • Reported By:
    Glorestine — Byram Mississippi United States
  • Submitted:
    Tue, April 16, 2019
  • Updated:
    Tue, April 16, 2019

February 21, i ordered 9 items from Berrylook online catalogue. I was notifed the nest dau that one item was out of stock. I opted for a refund. I just received the refund on April 4, 2019 after emailing them numerous times.

I got the merchandise in four separate shipments and they were all shipped much later than promised. The items were all of extremely poor quality and all much smaller than their size chart indicaed so I requested a return address and stated that I wanted a refund. 

Today, April 16, 2019, I got a reply from them advising me to keep the clothes and give them as gifts to others and they will give me a $40 or $45 dollar coupon towards other purchases. they are refusing to give a return address and my refund.

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