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  • Report:  #365190

Complaint Review: BESCO Auto Electric - Battery Electrical Specialist Co.

BESCO Auto Electric - Battery Electrical Specialist Co. unfair to American workers, Over charges, uses cheap quality parts and charges premium prices, Dishonest to customers, employees foreign incompetent mechanics because they are cheap, Condones stealing from customers Tampa Florida

  • Reported By:
    Tampa Florida
  • Submitted:
    Thu, August 21, 2008
  • Updated:
    Sat, January 02, 2010
  • BESCO Auto Electric - Battery Electrical Specialist Co.
    316 E Waters Ave
    Tampa, Florida
    U.S.A.
  • Phone:
    813-933-7451
  • Category:

Tampa Bay Residents and Technicians looking for work Beware BESCO AUTO ELECTRIC @ 316 E Waters Ave Tampa Is a very unethical and Dishonest Business. The owner of BESCO Is a greedy woman, she uses the cheapest parts available and will charge dealer prices, She allows her mechanic to make up electrical problems that dont even exist, for example I have first hand knowledge of a customer who brought his car In for a electrical problem Air Conditioning wouldnt work the owners mechanic found a blown fuse he replaced the fuse to verify that the Air Conditioning worked and It did, The owner and the mechanic decided to make something up and they did, they charged the man 3 hours labor to replace a fuse, this Is just one example there are many more Instances like this taking place at BESCO, she charges 1 hour labor which Is $80.00 to check vehicle out which Is enough time to pinpoint just about any problem but not for her she will always have to get more time from customer usually due to mechanics lack of experience and BESCOs old and out dated equipment. Greed has got the best of the Owner of BESCO she has decided that hiring cheap Mexican labor can make her a bigger profit at the expense of Her Customers. I have on many occasions seen her mechanic condemn parts on a vehicle only to find out the part was not needed that the real problem was something else but still charge for the part that the vehicle didnt need. BESCO rebuids starters and Alternators using used parts they remove from used units and good luck trying to warranty a rebuilt starter or alternator the Incompetent rebuilder always put the blame on the customer Its always a bad battery or low charged battery that makes his units go bad never his workmanship. The owner of BESCO Donna Hahn has little to no experience In the automotive repair field except as a secretary for her husband and her sons. This has got to be the most unprofessional business I have ever encontered In my 30 years of work.

Consumer311
Tampa, Florida
U.S.A.

1 Updates & Rebuttals


bigwhite

tampa,
Florida,
United States of America

I got fired for not allowing people to get thier vehicle fixed there

#2UPDATE EX-employee responds

Thu, December 31, 2009

while working there for a unspecified amount of time i was getting vehicles to repair over again from previous months after catching up with the "come backs" there was a lot of older costumers with simple bulb replacement would not be enough for the owner and other "findings" would be added to the bill. My time working for the previously mention peeps  i made it my goal to not rip anyone off. when Donna noticed that me not ripping people off was not making her any money and that honest work takes time to build a clientele she fired me. The parts re builder is not bad at all he his very talented  when not pressured too much.

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