The absolute WORST dealership you could possibly buy from. EVERYTHING about them is terrible. MOST of the cars have some type of issue and there 30 day warranty is just for show. They will drag the time by giving excuses like "the shop is closed today" or "come back tomorrow, its busy".
IMPORTANT - They will try to rush you into signing the papers without securing financing first, while "guaranteeing" the lowest rate possible later. They also try to cover the papers while saying "just sign here on this line". They are making you sign a
bill of sale that basically states you promise to pay the entire sum within a week in the form of cash/cashier check. When this happens and you try to cancel the deal with the outrageous interest rate they secured for you, they say, "you signed the bill of sale promising to pay the entire sum within a week, we are just trying to help you secure financing".
If I knew what I know now back then, I would have been MORE than happy to pay $10k MORE for the same exact car somewhere else.
It took them almost 3 months to pay off my trade and if I wasn't looking after it and making sure they made the payments, it would have ruined my credit.
What dealer do you know takes 3 months to pay off your trade and makes the payment on it until he can afford to pay it off?
The sales manager is very dishonest and very unprofessional, he also knows absolutely nothing about cars. He makes false promises in order to sell cars.
They all try to be very nice at first to get you in the door and sign the paperwork.
Watch out for the owner, he tries to invite you into his office when you start complaining and sweet talk you like your family and you have known each other for years. His famous line, "dont worry, don't worry" and "I'll take care of you". He also tries to talk over you every time you try to explain your situation, with "don't worry, don't worry". He just gets his point across then says "don't worry" when you try to explain that the car you traded in 3 months ago is still financed under your name and has not been paid off. They kept the tags also, so who know where the vehicle was and what they were doing with it.
On top of all this the car was in very bad shape, I had to pay $3k to get it back in decent shape.
Also, the car was delivered with an empty tank of gas. When I asked about it, they said "don't worry, we'll take care of it tomorrow, just stop by". They said that for the next 4 days because....."we don't have cash in the office right now". I asked the salesman I was working with about it and he silently said "they do this to everyone".
1 Updates & Rebuttals
jimmy lai
United States of AmericaBest Auto Sales, Arlington VA
#2Author of original report
Fri, April 16, 2010
The absolute WORST dealership you could possibly buy from. EVERYTHING about them is terrible. MOST of the cars have some type of issue and there 30 day warranty is just for show. They will drag the time by giving excuses like "the shop is closed today" or "come back tomorrow, its busy". IMPORTANT - They will try to rush you into signing the papers without securing financing first, while "guaranteeing" the lowest rate possible later. They also try to cover the papers while saying "just sign here on this line". They are making you sign a bill of sale that basically states you promise to pay the entire sum within a week in the form of cash/cashier check. When this happens and you try to cancel the deal with the outrageous interest rate they secured for you, they say, "you signed the bill of sale promising to pay the entire sum within a week, we are just trying to help you secure financing". If I knew what I know now back then, I would have been MORE than happy to pay $10k MORE for the same exact car somewhere else. It took them almost 3 months to pay off my trade and if I wasn't looking after it and making sure they made the payments, it would have ruined my credit. What dealer do you know takes 3 months to pay off your trade and makes the payment on it until he can afford to pay it off? The sales manager is very dishonest and very unprofessional, he also knows absolutely nothing about cars. He makes false promises in order to sell cars. They all try to be very nice at first to get you in the door and sign the paperwork. Watch out for the owner, he tries to invite you into his office when you start complaining and sweet talk you like your family and you have known each other for years. His famous line, "dont worry, don't worry" and "I'll take care of you". He also tries to talk over you every time you try to explain your situation, with "don't worry, don't worry". He just gets his point across then says "don't worry" when you try to explain that the car you traded in 3 months ago is still financed under your name and has not been paid off. They kept the tags also, so who know where the vehicle was and what they were doing with it. On top of all this the car was in very bad shape, I had to pay $3k to get it back in decent shape. Also, the car was delivered with an empty tank of gas. When I asked about it, they said "don't worry, we'll take care of it tomorrow, just stop by". They said that for the next 4 days because....."we don't have cash in the office right now". I asked the salesman I was working with about it and he silently said "they do this to everyone".