Best Buy Best Buy - Sports Illustrated SCAM Clerks Blatanly lying to consumers Tacoma Washington
(Product Name: Sports Illustrated subscription) In April of 2006 I bought an I-pod from Best buy. After refusing to buy a warranty I was told that "my purchase of the ipod comes with a free magazine subscription" I told her I read everything online so no. She said, "are you sure, its free". I said fine. She then told me I had to sign my name on a screen for the ipod purchase (screen only had amount owed for ipod.
After going over my bank statements, I have noticed that Sports illustrated has taken out two electronic payments from my account totaling $60.
I am "extremely careful" about offers, but I never thought I would see the day that an American company would be allowed to pull something like this. How can they do this to consumers? There is no way for a consumer to know about the future charges until they get home and see that the cashier authorized the use of your credit card.
Jason
Ravensdale, Washington
U.S.A.
2 Updates & Rebuttals
Sue
Mill Valley,California,
U.S.A.
Best Buy's Magazine Promotions Are Dishonest
#3Consumer Comment
Fri, September 29, 2006
I'm sure the customer did not expect a lifetime subscription nor did he expect to be charged for 24 issues.
When Best Buy offers the eight free issues there is no mention that they pass your credit card number to the magazine. What they say is "You qualify for 8 free issues of Time (or Sports Illustrated or Entertainment Weekly). They do not tell you, if you except the 8 free issues that they give the magazine your credit card number and that to cancel you need to call the magazine. WHEN SELLING A PRODUCT ATLEAST BE HONEST.
It's a dishonest and disgusting business practice by Best Buy and by the magazines.
I think it's pretty pathetic they have to trick consumers into subscribing to their magazines.
Peter
Pony,Alabama,
U.S.A.
Free ...
#3Consumer Comment
Wed, September 20, 2006
First of all, you agreed to Best Buy signing you up for the subscription. In your own words, "I said fine" when you were offered this subscription. What you didn't do was ask to see the details. It is free for 90 days, after which time they stop the free trial and start billing you for a regular subscription.
Did you actually think it was a lifetime free subscription? The free period must end sometime, and such time is clearly stated in the documentation available upon request.
Methinks if you do not wish to pay for the subscription any longer, that you contact Sports Illustrated directly to be removed from their customer database.